ABOUT HAIR REBORN BY PHOENIX
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POLICY & PROCEDURES
APPOINTMENTS
•TO BOOK AN APPT DM ON IG OR TEXT
•TO RESCHEDULE CONTACT YOUR STYLIST TO CANCEL OR CONFIRM YOUR APPT CLICK THE LINK IN YOUR CONFIRMATION TEXT OR CONTACT YOUR STYLIST $FEES APPLY FOR CANCELLATIONS UNDER 48HRS.
•IF YOU HAVE NOT RECEIVED A CONFIRMATION TEXT YOU DO NOT HAVE AN APPT BOOKED. NO CALL NO SHOW WILL RESULT IN NO FUTURE APPTS. IF YOUR STYLIST HAS NOT HEARD FROM YOU BY THE 15MIN GRACE PERIOD YOU ARE A NO CALL NO SHOW. WE DO NOT SERVICE MINORS
ARRIVALS
PLS LET YOUR STYLIST KNOW YOU HAVE ARRIVED AND THEY WILL LET YOU IN AT YOUR APPT TIME. NO EXTRA GUEST ALLOWED IN THE SALON. IF YOU'RE RUNNING LATE PLS LET LET YOUR STYLIST KNOW. THERE IS A 15MIN GRACE PERIOD AFTER THAT YOU WILL HAVE TO RESCHEDUE.
PAYMENT
• ZELLE OR CASH IS THE BEST FORM OF PAYMENT
> THERE ARE OTHER OPTIONS THAT YOU CAN USE FOR YOUR CONVENIENCE BUT THESE SYSTEMS CHARGE FEES.
CASH APP - DEBIT - APPLE PAY
DEPOSITS ARE NON REFUNDABLE
ANY PAYMENT OVER 400 MUST BE PAID IN CASH
WORKING CLIENTS
•IF YOU NEED TO WORK WHILE YOU ARE AT THE SALON THAT IS PERFECTLY FINE. HOWEVER REMEMBER SALONS ARE NOISEY SUCH AS TV, MUSIC, CONVERSATION, EQUIPMENT BEING USED ETC. PLEASE BRING HEADPHONES OR SCHEDULE APPTS AROUND WORK BECAUSE I CANT QUIET THE SALON.
LOCATION - PARKING
1650 Westwood Blvd Los Angeles, CA 90024
On the corner of Westwood Blvd and Massachusetts Ave
THERE IS STREET PARKING ON EVERY STREET SURROUNDING THE SALON. PLEASE COME TO THE FRONT DOOR AND CONTACT YOUR STYLIST WHEN YOU HAVE ARRIVED. THEY WILL LET YOU IN AT YOUR APPOINTMENT TIME ONLY. FOR THE SAFETY OF EVERYONE IN THE SALON THE FRONT DOOR REMAINS LOCKED AT ALL TIMES AND NO EXTRA GUEST ARE ALLOWED.